Privacystatement

Twaalfhoven Watches (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our Boston office or interact with us online.

Contact Information

John Twaalfhoven
Unit 305
83 Cambridge Parkway
Cambridge, MA 02142
USA

Phone: +1 (857) 499 8482
Email: john@twaalfhoven.ch

Information We Collect

We may collect and process the following data about you:

  1. Personal Identification Information: Name, address, phone number, email address.
  2. Financial Information: Payment details when you purchase a product.
  3. Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform.
  4. Usage Data: Information about how you use our website, products, and services.
  5. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Information

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may give us your personal information by filling in forms, corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

How We Use Your Information

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

  • To Perform a Contract: Processing your orders and providing you with the products and services you request.
  • To Improve Our Services: Analyzing your usage data to enhance the quality of our offerings.
  • To Communicate with You: Keeping you informed about your orders, appointments, and our services.
  • To Market Our Products: Sending you marketing communications if you have consented to receive such information.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following scenarios:

  • Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Obligations: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

Your Rights

You have the right to:

  • Access: Request access to your personal data.
  • Correction: Request correction of any inaccurate data we hold about you.
  • Erasure: Request erasure of your personal data.
  • Objection: Object to processing of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Portability: Request the transfer of your personal data to you or a third party.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

John Twaalfhoven
Unit 305
83 Cambridge Parkway
Cambridge, MA 02142
USA

Phone: +1 (857) 499 8482
Email: john@twaalfhoven.ch

Last updated: 15th July 2024